Would you like to return your order?
Please email us on firstname.lastname@example.org with your order name / number.
(we aim respond to your email within a few hours)
Call: 0 207 060 5966
Please note that if we're really busy we may have to call you back if there isn't someone available immediately to help.
If our receptionist are unable to answer your query, we will usually respond by email to you so we ask you to leave your email address if you phone us. This is because we are often on the move and rarely sitting down at a desk in a quiet environment to have a conversation with our customers, at least not at a decent hour. It's not that we don't want to speak to you ;-) but please understand we do much prefer to respond to you by email and a response will often be much quicker this way!
We very much welcome your feedback and comments.